Residential Services

ZAXX Technology Specialists is available 24/7 to help you with your residential technology needs.

Our “around the clock” service program provides customers with reliable, professional technical service…when you need it. 

Diagnostics, Repairs & Solutions

When your home computer, printer or internet connection isn’t working, rely on ZAXX to respond quickly to your needs.  We understand how frustrating it is when technology doesn’t work the way it should.  We’re here to help.  The technology professionals at ZAXX are ready to help you fix your problems and get you up and running quickly and efficiently.  If you run your business from home, ZAXX will help you maximize your productivity and increase the ease of working with your home-based computer and accessories.  

Have a question?  Just give us a call.  We’ll do our best to assess your needs and schedule a service call at your convenience.  With Remote Computer Monitoring, we are able to access your computer from a remote location and thoroughly assess your repair needs. When possible, our professional technicians may be able to make necessary repairs using this remote service, eliminating the need for some on-site service calls.

Program Support

When you need assistance with a computer program, or have a software problem that you just can’t resolve on your own, call ZAXX Technology Specialists.  You can trust the technical support specialists at ZAXX to provide you with accurate technical advice and effective support to resolve your problem as quickly and efficiently as possible.

Upgrades and Prevention

AntiVirus/AntiSpyware/AntiMalware: Don’t leave your computer unprotected and susceptible to damaging computer viruses, spyware or malware.  ZAXX has the most effective PROFESSIONAL AntiVirus, AntiSpyWare and AntiMalware available to keep your computer safe and secure.  Don’t take chances with your computer.  Take your computer to ZAXX. 

Backup: One of the most common causes of lost computer documents is the failure to properly backup your computer.  Regular computer backups to a peripheral device or internet-based backup site is a recommended way to save and protect your important information from computer failure, power outages or other damaging acts.  ZAXX can help you choose the right backup plan to keep your information safe.

Upgrades: If your “older” computer is still working great, but just needs a few updates and upgrades, bring it in to ZAXX.  We’ll upgrade your computer with improved memory, new software and hardware, and perform a thorough inspection and cleaning to give your computer new power, more capacity and a longer life.

Digital Camera Setup: If you’ve purchased a new digital camera, but can’t seem to get it to sync with your computer, let us help.  The pros at ZAXX have installed hundreds of digital camera software packages and helped customers download their new photos to their computers with ease.  Don’t give up on your camera!  Bring your camera and computer to ZAXX…and enjoy your digital camera again!

New Printer Setup and Printer Sharing: If your new printer just won’t cooperate with your computer, bring your equipment into ZAXX and let us take a look.  Do you need help with connecting two or more computers to a shared printer?  No problem.  Give us a call and we’ll come to your home and get your printer working in no time. 

Operating System Upgrade Assessment: Is your computer operating system ready for an upgrade? Our assessment service includes a complete examination of your computer to locate any compatibility issues, and a recommendation about how to resolve any critical concerns.  Which system upgrade is right for you?  Whether it's a Mac or a PC, ZAXX can provide you with an honest, independent assessment of your system to save you time and money.  

Music Player and Webcam Setup: Whether you need help installing iTunes, Windows Media Player or any other music player, ZAXX can help you set up a great music player on your computer quickly and efficiently.  Need a webcam to Skype or chat with friends around the world?  ZAXX can install an affordable new webcam on your computer in no time.

Network Support

If you have two or more computers in your home, why not connect them together to share information and maximize productivity.  Keep an eye on your children’s internet and computer usage by networking their computer to yours.  Share a printer and save money on printing cartridges and supplies.  ZAXX offers a wide range of networking services to help you make the most of your home computers, and is available 24/7 to provide service for any home networking issues.  

Custom Services and Support

ZAXX Technology Specialists is Central Wisconsin’s #1 residential computer sales and service provider for a reason.  We sell the best computers and back them with experienced, attentive residential service.  It’s just that simple.  When your computer is acting up and you need affordable, reliable computer service and support…call the most recognized name in computer service and support…Call ZAXX!   

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